I subscribed to Windscribe VPN's 'free' service, which is a paltry 10mg - and used that tiny amount of bytes in about a day and a half. Things were going well with their service, so I purchased the PRO plan at an unknowably non-refundable $69 USD. I thought I had researched the various VPNs better than I obviously had - THREE business days or 10mg of paid service is their time frame/use for refunds. I had read everywhere I researched that they allowed 30 days (like who doesn't give this length of time?) as the refund time. For me, Windscribe just stopped working - NO internet, etc. On what happened to be the THIRD business day, I had used 25.15GB. If you search deeply on Windscribe's website - scroll to the absolute bottom of the main page, under 'COMPANY' is a link for 'Terms' or "Terms of Use - Updated: December 3, 2021 - Bunch of boring stuff you won't read but probably should, at least the cliff notes on the right." On that page, scroll quite a ways down under 'Refunds', and you will see: "You have the right to obtain a full reimbursement, .. given that your request is sent within 3 commercial days from the subscription payment. The right to be refunded is invalid .. if you send the request after having used the Service for more than 3 days and/or if you have used the Service .. exceeding 10 GB." There are MANY other VPNs that will do a much better job for your needs - AVOID WindscribeVPN at all times.
I've used Windscribe for years... like 5ish. I have an unlimited pro forever plan I purchased after having a sub for a few months but after I paid somewhere like 80 or 120 bucks or whatever I have it forever now. I've had some issues with slow speeds but really, overall, it's been an amazing VPN. I've used it for all... legal... purposes of course and in all that time I've never got a letter from my ISP asking me to stop doing anything I was doing which was all legal of course like I said before. I love Windscribe. I have it on a DD-WRT router and on all my computers and phones. I don't use it 100% of the time but I use it quite a lot. Would recommend 100% to anyone and everyone! If they ever sell a lifetime pro account again buy it but I'm sure they won't.
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- Review utilizatori
They just went ahead and charged my CC without prior notice. I haven't even used this service in over a year. I asked for a refund for a service that I am not even using and they refused. Now I am dealing with a credit card dispute. Worse customer service. Buyer Beware and if you use this service keep an eye on your credit card.